Dean Brien
Manager at Operable Wall & Door Services
www.owdservices.com.au
All well-built roads lead somewhere.
Just as my life experiences have led me down my own destined highway.
Using the skills developed and the contacts I have made, I am finally building a business my family and I can be proud of.
We take care of all your operable walls and doors, by maintaining and managing and educating your staff
on the correct use of all your wall systems.
We work day and night to keep your walls operational.
Our core business is in the "Ongoing Preventative Maintenance" of all wall systems- serviced annually to reduce any
disruptions to your business, school, or home, to increase your products life-cycle and usability for many years to come.
Lotus DoorsNSW Service Manager Apr 2012 - March 2015
Effectively building and running a NSW service division from a reactive based service, and turning it into a proactive business model by:
Providing an after-sales service to clients and building the lotus brand by offering ongoing services via programmed maintenance plans, general service works and emergency repairs with a commitment to the longevity of the lotus product and customer loyalty.
By focusing on the above, we were determined to be the best service provider of our own products, by building brand loyalty with all our customers, past and present.Skills required, Client relations, customer service, sales, sales reporting, quotes/invoicing, project management, list building, Marketing, sales targets.
and completion of works.
Lotus Folding Walls & DoorsSub- Contractor Jun 2002 - Aug 2012.First employee/contractor in NSW to install the lotus door products.For 10 years I serviced the lotus brand by servicing their customerswith pride and commitment through a quality installation and a job well done.Installation of all types of Lotus Folding Walls and Doors.
Skills required, onsite management of commercial construction and labor, homeowner renovations, labor hiring, time management, liaising with builders and owners until completion of works.Meeting all OHS requirements in our industry.Who am I, where have I beenA Shopfitter and Detailed Joiner by TradeI have been married for 20+ years to my wife Kelly, I have 2 lovely daughters Emily & Tiah.
I love Fiji holiday's, scuba diving, sun, surf, anything in the water is great, I have played a lot of golf over the years as it is in my nature to try to be better at the things I love to do, if you have played golf and enjoyed it, you know what I mean.
Work wise, I began my journey back in 1988, when I started my trade, completing it in 1991, I worked in the commercial installation of aluminum and glass projects.
Projects of note: city high-rise buildings, Olympic stadium roof and corporate boxes, Airport control tower, Angel place recital hall just to name a few.
I site managed men on some of these projects in my younger years, I also worked for several smaller companies over the years as you do in the construction industry.
I also completed a small business management course through Tafe at night, then decided it was time to specialise in a niche area, which being operable wall and door installations.
I was employed by Lotus Folding Walls & Doors for a few years installing, before becoming their first NSW sub-contractor in 2002 and continued for the next ten years 2012.
The rest of my story unfolds above.
